Creator of the Week: Optimizing workflows for dental clinics across Malaysia

Creator of the Week highlights success stories from our global app-building community. Do you have an AppGyver project you’d like us to feature? Message us at contact@appgyver.com.

Creator Profile

Creator: Izzuddin Yussof

Profession: CEO/CFO

Location: Selangor, Malaysia

Solution: Dentabay Clinics

As the technical lead of a Selangor-based IT agency, Izzuddin Yussof created an app to streamline appointment systems for a dental clinic group. The app lets users see available time slots and make reservations easily, while improving systems for the clinic’s staff across the country.

What’s the problem your app solves?

The app is made for our internal operation. We are a dental clinic business with branches all over the country. All this while, our HQ team has been managing the engagement in social media, and if there is any patient interested in making an appointment, the HQ team will forward the details of the patients for branches to contact.

However, this flow is inefficient. The HQ team cannot set the appointment themselves as the branches are also setting appointments on a daily basis in their book. As the HQ team don’t have access to the book, they can’t make the appointment.

Hence the main purpose is for everyone to use the same appointment system, no matter where they are. I also made it easy in the app for the user to know how many minutes of appointment are still available, so that they will know which day is already fully booked and which day is still free.

Why was AppGyver a right fit for this project?

I have basic knowledge in programming and I also learned how to make apps using code, but my biggest frustration is the bugs and limitations due to the use of different dependencies. Using AppGyver allows me to use complex logic through the Javascript function, without worrying about any non-working component, as almost every logic and component has been thoroughly tested before being made available to the user.

How was the building process for you?

The learning curve is easy enough for me to learn, but I think if we really want to turn our app idea into a reality, we will still need to have a good background in coding. This is really more of a ‘visual’ programming platform rather than a no-code programming platform.

What sort of impact has the app had for your operations at work?

We have already published it for internal use, and we are in the middle of publishing it in the Play Store. The app has made it much easier for the HQ team to monitor and manage all the branches. However, as usual any new changes in an organisation will face some obstacles. A small minority of the staff are facing difficulties at first in coping with the new SOP. Fortunately that was only in the first week, nowadays it seems like the system worked fine for most of them.

Which approach do you prefer, between visual development and traditional coding?

Visual approach. I love it. It is substantially faster than writing codes. If I really know what I wanted to do and how to do it, I can finish creating a page in less than 10 minutes — something that I’d think is almost impossible to be done through writing code.